2. How does Infowaves use my information?

a. Personally Identifiable Information

Infowaves may use PII about you in the following ways:

Personalized Experience: One of Infowaves’s goals in collecting PII is to provide you, the user, with a personalized experience on our Site and/or with our products and services. This includes personalization services (such as content that can be personalized by both you and Infowaves), interactive communications (such as surveys and email contact with account representatives), online commerce, and many other types of services, many of which may be free to you. Fulfill Requests: PII about you is used by us and our service providers to respond to your requests and fulfill the purpose for which the PII was provided, (e.g., to process and fulfill your product, service or support requests) and for administrative purposes (e.g., customer service). Additionally, we may use your PII to ensure that you are directed to the right Site, product and/or service for you.

Communications: If you sign up, we may use PII about you to provide you with information about products or services offered by Infowaves, to recommend Infowaves products and services and to enable you to take advantage of the many features they offer. If you later change your mind and no longer wish to receive such marketing communications from us, you may opt-out of such communications on a going-forward basis as set forth in Section 7 below. From time to time, in our sole discretion, we may use PII about you to send you important information regarding the Site or changes to our terms, conditions, and policies and/or to send you other administrative and/or operational communications. Because this information may be important to your use of the Site, products or services, you may not opt-out of receiving such operational communications.

Standardization: Infowaves may also clean-up and standardize PII when it is collected. For example, Infowaves may abbreviate the term: “street” to “St.” or correct a spelling mistake made when Infowaves collected the PII.

Error Reporting: We may also use PII collected from error reports to analyze the cause of the problem and to communicate with you regarding the error report as well as for the other purposes set forth in this Policy.

Verification and Delivery: The PII you provide during product or service registration or enrollment will also be used by Infowaves to identify you as an authorized user of an Infowaves product or service and to issue your authorization code or password to enable Infowaves to provide you with the product or service as set forth in the relevant documentation.

Promotions: PII that we obtain from voluntary programs such as surveys, promotions, and contests (“Promotions”) may be subject to additional or different privacy terms. If different terms do apply, details of the use of this PII will be outlined in the specific terms and conditions or rules of these Promotions. For example, we may share such PII you provide in connection with Promotions with third party sponsors of such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. Please be sure to read those specific terms and conditions or rules because they may alter what is written in this Privacy Policy on a case-by-case basis. To the extent that such terms and conditions or rules concerning the treatment of PII about you conflict with this Privacy Policy, such terms and conditions or rules shall control.

Purchases: When you make a purchase through the Site, we may use your PII in order to fulfill your purchase.

Matching: The PII you provide to this Site may be combined with other PII and information about you that is publicly available, or with other PII and information about you that we may otherwise obtain to better target our advertising and customize the content presented to you on the Site.

Compliance with our Terms and Conditions: We also use PII to help us to identify unregistered or illegal versions of our products and services, and to take appropriate action. Internal Business Purposes. We may also use PII about you for our internal business purposes, such as data analysis, audits, business continuity, disaster recovery, backup storage, data replicationand so forth.

Careers: You may be able to submit PII through the Site in connection with career opportunities. All such PII will be this Privacy Policy.

b. Non-Personally Identifiable Information

Because Non-PII does not personally identify you, we may use such Non-PII for any purpose. For example, we may use Non-PII we collect to get a better understanding of our subscriber base by analyzing on an aggregate basis our users' demographics, interests, and behavior. In addition, we reserve the right to share such Non PII, which does not personally identify you, with third parties, for any purpose.

In some instances, we may combine Non-PII with PII (such as combining your name with your geographic location). If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined and used.

c. IP Addresses and Serial Numbers

We use IP addresses, machine names and serial numbers for purposes such as calculating Site, product and service usage levels, helping diagnose server, product and service problems, and administering and troubleshooting the Site and our products and services. Infowaves also may use IP addresses, machine names and serial numbers for system administration and to report aggregate information to our advertisers. We also use IP addresses, machine names and serial numbers to help us to identify unregistered or illegal versions of our products and services, and to take appropriate action in connection with the same. Further, we use and disclose IP addresses, machine names and serial numbers for all the purposes set forth in Section 2(a) above and Section 3 below. Please note that we treat IP addresses, machine names, serial numbers and related information as Non-PII (and may use and disclose them as we use and disclose Non-PII), except where we are required to do otherwise under applicable law.

3. With whom does Infowaves share my PII?

Our Business Partners, Strategic Alliance Companies: If you submit PII to purchase a product or service from a partner or a company with which we have a relationship, we will need to share that PII with the relevant partner/company so that Infowaves or the partner/company can process your order(s) to ship, supply, maintain, renew or service the products or services that you requested and you may be contacted by the partner/company for any of these purposes. Additionally, subject to Section 7 below, if you submit PII we may share your PII with any partner or a company with which we have a relationship for any of the purposes set out in the immediately preceding sentence and/or for any of the purposes set out in Section 2 above. We shall require that any such partner or company comply with the provisions of this Privacy Policy in dealing with any PII we share with them. INFOWAVES IS NOT RESPONSIBLE OR LIABLE FOR THE USE OF PII ABOUT YOU BY SUCH PARTNERS, COMPANIES AND/OR RESELLERS.

Marketing Relationships: If you opt-in, we may share your PII with third parties so that they can provide you with information about their products and services. If you do not want your PII shared with such third parties for marketing purposes, you may opt-out of such sharing as described in Section 7 below.

Within Infowaves: PII about you may be shared within Infowaves, Inc. and its wholly owned subsidiaries for the purposes of providing you with products or services you have ordered or for which you have registered and to provide information to you about our products or services Infowaves is the party responsible for the management of the jointly-used PII.

Special Cases: Infowaves may also use and/or disclose PII in other special cases when we have reason to believe that using and/or disclosing this PII is necessary to identify, contact, or if Infowaves deems necessary, bring legal action (including action outside your country of residence) against someone who may be violating Infowaves's Terms of Service, end user license agreements and/or intellectual property rights. The same policy applies in cases where we believe an individual may be causing injury to or interfering with (either intentionally or unintentionally) Infowaves's rights or property, other users of an Infowaves Site or service, or anyone else that could be harmed by such activities. Infowaves may disclose or access PII when we believe in good faith that the law (including laws outside your country of residence) requires it, to comply with the legal process, to respond to requests from public authorities including public authorities outside your country of residence and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services, to protect our operations and to permit us to pursue available remedies or limit the damages that we may sustain. This includes exchanging PII with other companies and organizations for fraud protection and credit risk reduction.

Service Providers: We occasionally employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive PII from customer lists, ensuring accuracy of PII, analyzing data, providing marketing assistance, fulfilling purchases and processing credit card payments. We may share PII about you with third parties for the purpose of enabling these third parties to perform such functions.

Assignment: As we continue to develop and expand our products and services, we may sell or buy businesses or product or service lines. In such transactions, customer PII is generally one of the assets transferred. As such, we reserve the right to transfer any and all information that we collect from Site users to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Infowaves’s business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). In addition, in connection with any such transaction, we reserve the right to share PII about you with our consultants and advisors (such as accountants and lawyers).

4. Forums
We and our service providers may make available through the Site services (for example, public forums, chat rooms, message boards, and/or news groups, among other services) to which you are able to post information and materials. If you visit such a service on a Site, please remember that any information that is disclosed in these areas becomes public information and may be available to visitors to the Site and to the general public. In addition, when you choose to make a posting on such services, certain PII (for example, your user name), will be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose PII about you, or any other information, on the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PII YOU VOLUNTARILY DISCLOSE THROUGH THE SITE.

5. What about Infowaves® Hosted Solutions?
Please note that if you receive an invitation to participate in an Infowaves Hosted Solution (such as Technoportsolution or webchilly amongst others) the invitation is usually sent by an employee of one of our customers or licensees who uses the Hosted Solution service. Any PII you provide to our customers or licensees (or employees of our customers or licensees) in order to join or participate in an Infowaves Hosted Solution is available to our customers or licensees, and not to us unless the Hosted Solutions service is being administered or maintained by Infowaves itself. Infowaves does not control the PII maintained by our customers and licensees or the use and/or disclosure of that PII. INFOWAVES IS NOT RESPONSIBLE OR LIABLE FOR THE USE AND/OR DISCLOSURE OF PII ABOUT YOU BY SUCH CUSTOMERS AND LICENSEES.

6. What about Infowaves partner services, strategic alliance companies, or linked sites?
Certain products and services are made available through an Infowaves Site but are provided by partners, either through their own web sites or on web sites that they share with Infowaves. When ordering, using or purchasing products or services from these partners, you will be entering into an agreement with that partner, and not with Infowaves, and will be providing PII about you to such partner, not to Infowaves. In these cases, this Privacy Policy does not apply; instead, the privacy policy of the partner actually providing the goods and services will apply. We urge you to read and understand our partners' policies before entering into agreements with them.

Also, we may provide links to a partner's or an advertiser's site, or to other sites from the Site. These linked sites are not under Infowaves's control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on a Site does not imply endorsement of the linked site by Infowaves. If you provide any PII through any such third party web site, your transaction will occur on such third party's web site (not the Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.

If you have questions about our partners' privacy policies or the privacy policies of these other sites, we encourage you to contact them directly. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

7. What are my choices regarding the use of my PII?
If you do not want to receive marketing information from us, or if you would prefer that we do not share PII about you with our affiliates or our partners so that our affiliates and partners can send you such marketing information, be sure to indicate that on your registration form if the form requires you to specify your choices.

In addition, if you change your mind, and no longer wish to receive marketing information from us on a going-forward basis, or if you would prefer that we do not share PII about you on a going-forward basis with our affiliates and/or with our partners for such affiliates’ and/or partners’ marketing purposes, you may opt-out of receiving such marketing-related information and/or from such sharing by sending an e-mail to the applicable address specified below in order to change your preferences.

Infowaves: contact@infowaves.us
Subscription Center: subscription-team@infowaves.us

Alternatively, directly contact Infowaves office in writing. In all cases, please include your registered address with your request. Please specify clearly which of the following choices you are opting out of:

i. Receiving marketing-related e-mails from Infowaves;
ii. Allowing Infowaves to share PII about you with Infowaves’s affiliates (including its subsidiaries) for their marketing purposes; and/or
iii. Allowing Infowaves to share PII about you with partners for their marketing purposes.

We will endeavor to comply with your request as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove PII about you from the databases or third parties with which we have already shared PII about you (i.e., to which we have already provided PII about you as of the date that we implement your opt-out request). If you wish to cease receiving marketing-related e-mails from such third parties, please contact such third parties directly or utilize any opt-out mechanisms set forth in their respective privacy policies or marketing-related e-mails.

8. I would like to update the PII I originally provided to Infowaves. What do I do?
If the Site requires registration, you can edit your profile on the Site. Just follow these instructions:

For Infowaves Hosted Solutions: You can access and update the PII in your Infowaves profile or edit your profile at any time by logging into your account and manually changing your profile information. Remember to have your username and password handy; you won’t be able to access your profile without them. If you have forgotten your password, please visit the Site login screen to have your password e-mailed to you. If you have any problems signing in to an Infowaves Hosted Solution please contact the administrator of that Hosted Solution or the customer support number for the relevant product.

For the Subscription Center: You can access and update the PII in your Subscription Center profile at any time by logging in and selecting the "Edit Subscription Center Profile and Log-in" link. If you have any problems signing in to the Subscription Center, please submit the Subscription Customer Service form.

Subscription Customers and Licensees: You may change the contact persons for Subscription Centers by contacting Infowaves-subscription-team@Infowaves.us or using the Subscription Customer Service form.

In all other cases, you may send an e-mail to the applicable address specified in Section 7, above, in order to review and edit PII about you. Alternatively, directly contact your local Infowaves office in writing. In all cases, please include your registered address with your request.

9. Can I cancel my Infowaves Site accounts?
Yes, your Infowaves Site account can be deleted or deactivated anytime. Once you do so, however, you won't be able to access any members-only area of the Infowaves service you’ve deactivated. To delete your account, please follow the instructions below:

Infowaves Hosted Solutions: If you are a customer or licensee of an Infowaves Hosted Solution, your account can be deleted or deactivated at any time. Once you do so, however, you won’t be able to access that Hosted Solution. To delete a user from your account, please contact your administrator and be sure to include your username. To delete or disable an entire account (including all users), please send an e-mail to the applicable email address specified above in Section 7or the customer support number for the relevant product. In the event you send a written request to Infowaves to delete PII about you, Infowaves will, subject to any legal obligations imposed on Infowaves to maintain such records, destroy PII about you or make it unidentifiable in a commercially reasonable amount of time.

In the event you are a participant in an Infowaves Hosted Solution who has been invited to participate in the Hosted Solution by a customer or licensee or Infowaves, please contact such customer or licensee directly to delete your account. INFOWAVES IS NOT RESPONSIBLE OR LIABLE FOR ANY FAILURE BY ANY SUCH CUSTOMER OR LICENSEE TO DELETE YOUR ACCOUNT OR TO DESTROY OR MAKE UNIDENTIFIABLE PII ABOUT YOU.

The Subscription Center: If you are a customer or licensee of Infowaves, you can delete your Subscription Center account at any time. Deleting your Subscription Center account does not affect your subscription contract with Infowaves, and you will still receive subscription notifications pertaining to your contract. To delete your account, please contact subscription-team@Infowaves.us and be sure to include your Subscription Center member name

You must deactivate your account separately at each Infowaves Site where you are registered.

10. What kinds of security precautions are in place to protect my PII?
If you register and create a profile on the Site, your profile is password-protected. We recommend that you do not divulge your password to anyone. Also remember to sign out of your Infowaves account and close your browser window when you have finished your work. This is to prevent others from accessing PII about you. We use reasonable organizational, technical and administrative measures to protect PII you provide through the Site that is under our control. However, since no data transmission over the Internet or data storage system can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us, we transmit to you or that we store. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with this Privacy Policy (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).

11. Where is my PII stored?
PII about you may be processed and stored in the United States or other countries. You hereby consent to the transfer of any PII to the United States or any other country outside of your country of residence where Infowaves or its licensees, agents or service providers are providing services or processing or storing PII in accordance with the terms of this Privacy Policy, which countries may provide a different level of data security than in your country of residence. Infowaves does not represent or warrant that the Site, or any part thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

12. How long is my PII retained?
We will retain PII about you for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.